Variability is the cause of most operating and business problems. Businesses typically aim to provide their clients with a consistent product or service. Meeting a specific set of specifications and properties is a priority and when the processes produces an out-of-specification product or service there is a problem. Out-of-specification results are a waste of money, […]
The guys were professional, thorough, and did an excellent job at servicing our school. Mr. Terry is awesome. Bobby Matthews
I just thought I would take a minute to provide a little feedback about one of your co workers… On Thursday I made a call into your office and Jennifer answered your phone. Her demeanor was kind, energetic, and helpful. Typically at this time of year, customer tempers are like the outdoor temperature ….. HIGH. […]
This is a list of the potential categories of costs you could face before, during and after an unexpected system failure. These cost are not apparent because they are dispersed throughout your organization and spread out over day, weeks or even months. This is why these costs are not well understood. The massive surge of […]
